During a security incident, what is the first action a security officer should take?

The first action a security officer should take during a security incident is to ensure the safety of all individuals involved. This priority aligns with the fundamental responsibilities of a security officer, where the primary concern must always be the well-being of people. Assessing and securing the environment helps prevent harm to individuals by mitigating risks and dangers that might arise from the incident.

This action not only protects those at the scene but also lays the groundwork for a more effective resolution of the situation. Once safety is established, the officer can then proceed to execute further measures such as documenting the incident, calling in additional personnel, or negotiating with a suspect, but these actions are secondary to ensuring everyone's immediate safety.